First impressions count. That is why with the ARMX Concierge service you are getting much more than just a secure location, you are getting a friendly customer service representative who will represent your business, building or facility with the same level of dedication and customer service that you would expect from your own employees. You can rest assured that this customer service mentality is complimented with an assertiveness to decline unreasonable requests likely to negatively impact your operations.

As the concierge is often the first point of contact for your stakeholders, ARMX ensures it concierge personnel are experienced and trustworthy. Our personnel are able to create a positive atmosphere and develop solid relationships, all whilst ensuring the security integrity of your facility and integrating with required building management services.

As part of the ARMX concierge service, we provide coordination of movements in the facility/building, attend to all emergencies, provide access to service providers- cleaners and trades people, allocate visitor parking, supervise large deliveries, maintain cleanliness of common areas, address noise complaints, manage guests arrival and departure and monitoring surveillance systems. Additionally, our team have been trained in the following areas: